Terms and Conditions

IMPOTANT NOTE: Please read these terms and conditions when booking any photography workshops or tours with Adrian Matthiassen – Photographer carefully. .All booking made through Adrian Matthiassen – Photographer are subject to these Terms and Conditions which affect your legal rights and are binding on you.

1. RESERVATIONS: To make a reservation with Adrian Matthiassen – Photographer for any workshop, payment is to be made in full a minimum of 7 days prior to the workshop or tour through either our online booking form. Acceptable forms of payment are by Paypal, EFTPOS, Direct Deposit, cheque, cash, gift certificate or online shopping cart. All prices are quoted in Australian dollars (AUD)

2. CANCELLATION AND REFUND POLICY: A refund is only applicable if an event is cancelled and no alternative event is offered. Adrian Matthiassen – Photographer is happy for you to on sell your ticket to the event as long as we are notified in writing of the 3rd party receiving the ticket.

3.  CHANGE OF MIND POLICY:  Adrian Matthiassen -Photography will not issue a refund if you change your mind about attending any of the workshops or photo tours

4. EVENT FARES: The event costs quoted are per person, or as advised in the booking notification. The event prices are quoted in Australian dollars (AUD)

5. CONTRACT: Upon payment of the cost for the relevant workshop you have booked in for, and the confirmation of the booking by us, a contract is concluded between us (Adrian Matthiassen – Photographer) and you (the attendee) concerning the event in terms of these terms and conditions

6. INTERPRETATION: In these Terms and Conditions

  • “Event” means any workshop offered by Adrian Matthiassen – Photographer with reference to my workshops and tours.
  • “Adrian Matthiassen – Photographer” means Adrian Matthiassen – Photographer, associates and employees.
  • “Adrian Matthiassen – Photographer” means Adrian Matthiassen trading as Adrian Matthiassen – Photographer ABN: 42 686 421 414, PO Box 1501, Aitkenvale Queensland 4814
  • Ph: 0420 275 575 E: enquiries@adrianmatthiassen.com.au
  • “Unexpected Event” means any act, circumstance or event beyond the control of Adrian Matthiassen – Photographer caused or arising from but not limited to personal illness, Acts of God, public enemies, government restraint, riots, strikes, lockouts, labour troubles, epidemics, civil disturbances, perils or rivers or navigable waters, fuel shortages or abrupt and unexpected increases in fuel costs, collisions, stranding, fire, lightning, storms, cyclones, theft, battery or crime by any person, faults or errors of navigation, management of boats, planes, fault or neglect of pilots, crew or independent operators and contractors.

7. WEBSITE: Where the website or online booking forms contains particulars of our conditions or policy about booking and reservation procedures, cancelations or refund of fares and itineraries events run by Photography Workshops Australia then it forms part of these Terms and Conditions and if there is any inconsistency, these terms and Conditions will prevail.

8. TRANSFERABLE: Unless otherwise authorised in writing by Adrian Matthiassen – Photographer, attendees have the right to transfer their rights and obligations under these Terms and Conditions. The booking payment paid shall not be refundable except as permitted by these Terms and Conditions and Adrian Matthiassen – Photographer will not be liable to make any refund to the attendee if the attendee fails to arrive for the event.  

9. CHANGES, DELAYS OR CANCELLATION: Adrian Matthiassen = Photographer will endeavour to follow the event itinerary as described in our website and Social Media pages and the attendee accepts that Adrian Matthiassen – Photographer has the right to change or postpone the itinerary, the destinations or cancel the event as a result of some unexpected event, prescribed numbers to the event have not been met, or prevailing inclement weather conditions. The Attendee accepts that they will not be entitled to any compensation or a refund of the booking cost should this occur and no alternative workshop date has been arranged. If Adrian Matthiassen = Photographer cancels the event for any other reason they will refund the booking cost paid and if the event date is delayed or shortened for any other reason Adrian Matthiassen – Photographer will provide a credit for any future event run by Adrian Matthiassen – Photographer. So far as these terms and constitute a contract for the supply of services then and in no event shall the liability of Adrian Matthiassen – Photographer to the attendee for a breach of an express or implied condition of warranty in that respect exceed, at the election of Adrian Matthiassen – Photographer:

  • On obligation on the part of Adrian Matthiassen – Photographer to supply the services again, or;
  • The refund or payment to the attendee for an amount equal to the booking fee paid by the attendee for the event as outlined below

    We recognise that attending our workshops and photographic tours requires prior planning and commitment.  However, we also understand that unforeseen events or circumstances might arise, forcing you to cancel your participation.  Therefore we have established a clear cancellation policy to protect both your interests and ours.

    • If you cancel more than 60 days before the photo tour start date, we will offer you a full refund of any payments you have made
    • If you cancel between 60 and 30 days before the tour date starts, we will offer you a 50% refund of any payments you have made
    • If you cancel between 30 and 8 days before the tour starts, we will offer you a 35% refund of any payments you have made
    • if you cancel 7 days or less before the tour starts, unfortunately, we won’t be able to provide you with any refund

    We hope this policy offers clarity and confidence as you plan your experience with Photo Tours Australia.  We’re here to assist you every step of the way.

    If you haven’t received a refund yet, first check your bank account again.

    Then contact your credit card company, it may take some time before your refund is officially posted.

    Next contact your bank. There is often some processing time before a refund is posted.

    If you’ve done all of this and you still have not received your refund yet, please contact us at refunds@phototours.au

    Only regular priced items may be refunded. Sale items cannot be refunded.

    A ‘no show’ will incur 100% penalty. No refunds are given on unused tickets.

10. ATTENDEE HEALTH AND RESPONSIBILITY: The attendee admits a full understanding of the nature and character of the event run by Adrian Matthiassen – Photographer and the scope of the activities contemplated by the attendee during the event and assures and undertakes to Adrian Matthiassen – Photographer

  • That they are in good health and well able to undertake the activities outlined in the event
  • That they will effect any type of travel insurance sufficient to cover any limitation or liability against them imposed by these Terms and Conditions should they wish to do so
  • That they have disclosed any physical or mental disability requiring special attention (including the use of a wheelchair) or treatment at the time when the booking of the event was made;
  • No attendee will be permitted to undertake the event while their mental or physical condition is , in the opinion of any representative of Adrian Matthiassen – Photographer, such as to render them incapable of caring for themselves, or whereby they become objectionable to other attendees or the event coordinator or trainer, or that they become hazardous to themselves or others. Adrian Matthiassen – Photographer will not be responsible for any expenses resulting in such persons being precluded from completing the event.
  • That the attendee accepts that a medical certificate certifying that fitness to attend the event may be required at Adrian Matthiassen – Photographer’s discretion and if any attendee has had surgery less than twelve (12) months prior to the event that attendee must submit a letter from a qualified physician that the attendee is fit for attending the event. Adrian Matthiassen – Photographer reserves the right to deny participation to the event if the attendee requires care and attention that Adrian Matthiassen – Photographer cannot adequately provide and this decision can be made by Adrian Matthiassen – Photographer at its sole discretion;
  • Any charges incurred by attendees for medical reasons including, but not limited to physicians, surgeons, hospitals, accommodation, medication, diagnostic facilities, air ambulance evacuation or ground ambulance shall be the sole responsibility of the attendee;
  • And the attendee agrees to indemnify Adrian Matthiassen – Photographer from and against all claims, costs, charges, fines or penalties arising as a result from any claim made against Adrian Matthiassen, Photography Workshops Australia or Adrian Matthiassen

11. LIMITATION OF LIABILITY: The liability of Adrian Matthiassen – Photographer to the attendee is limited with respect to both personal injury and damage to loss of property to the full extent permitted by law and in these event Terms and Conditions. Adrian Matthiassen – Photographer accepts no responsibility or liability to the attendee for loss, death or delay of, or injury to any participants or loss, damage or delay to a participant’s baggage, personal effects, camera equipment or any other property arising from or caused by an unexpected event.  These Terms and Conditions remain in effect for all periods and Adrian Matthiassen – Photographer is under no responsibility to the attendee or the attendee’s property. No variation or waiver of any terms and conditions of these Terms and Conditions will have any affect unless they are in writing and signed by Adrian Matthiassen – Photographer.  In addition to any other limitation of liability contained in these Terms and Conditions, Adrian Matthiassen – Photographer shall have the benefit of any statutory limitation of liability available in all states of Australia.  At times, Adrian Matthiassen – Photographer may use other terms and services of operators other than Adrian Matthiassen – Photographer e.g tour operators and hoteliers, which are not under the direct control of Adrian Matthiassen – Photographer, and whilst Adrian Matthiassen – Photographer takes all reasonable care in selecting these operators, it cannot accept responsibility for those operators’ conduct or their representative employees or agents or for any ramifications of that conduct

12. ATTENDEES BAGGAGE: All baggage brought on any event run by Adrian Matthiassen – Photographer by an attendee must remain in the possession and control of the attendee during the event. Any baggage should be appropriately marked with the name and address of the attendee. The attendee must not bring on the event in baggage or otherwise any dangerous or inflammable substance, including any prohibited or non-prescribed drug.  Adrian Matthiassen – Photoigrapher is not responsible for any jewelry, money, documents and any other valuables that attendees keep on their person, in their rooms or in their baggage and Adrian Matthiassen – Photographer strongly recommends that participants obtain adequate insurance to cover any loss or damage in this respect .In no event will Adrian Matthiassen – Photographer’s responsibility or liability to the attendee for loss of baggage or personal effects exceed $100 and the attendee agrees to indemnify and keep indemnified the carrier from and against any claims made against Adrian Matthiassen – Photographer in excess of the amount in that respect

13. RECREATIONAL ACTIVITIES: Adrian Matthiassen – Photographer will not be liable to attendees for any injuries or damage which may occur whilst the attendee is participating in recreational activities during the event. By utilising these facilities attendees agree to assume all risks associated with those activities and fully release and discharge Adrian Matthiassen – Photographer from any and all claims, demands, damages, causes of action, present or future, resulting from or arising out of the attendees use of or participation in those activities. By agreeing to this, Adrian Matthiassen – Photographer will be entitled to refuse to allow the attendee to participate in those activities if the attendee decides not to agree.

14. The attendee agrees to let Adrian Matthiassen – Photographer use images taken of them whilst on the event to be used in any form of advertising and promotion without any remuneration to the attendee, unless previous arrangements have been agreed to in writing

15 APPLICABLE LAW: Should any provision for these event Terms and Conditions be contrary to or invalid by the laws of the State of Queensland, or the Commonwealth of Australia or for any other reason the relevant provision will be deemed to be severed from these event Terms and Conditions and shall be of no effect but all remaining provisions shall remain in full force and effect. These event Terms and Conditions shall be governed in all respects by the laws of all Australian States and Territories and the attendee agrees that any claims or disputes between the attendee and Adrian Matthiassen – Photographer in connection with these event Terms and Conditions shall be commenced, filed and litigated before a Court of proper jurisdiction in Queensland and in the city of Townsville.

Adrian Matthiassen – Photographer  ABN 42 686 421 414 • PO Box 1501, Aitkenvale QLD 4814

Terms & Conditions valid as of 29.04.2024